Return / Refund Policy

Refund Policy for Class:

  1. Cancellation one week before the course starts: Full refund is available, this policy applies to all Class.

  2. Cancellation less than one week before the course starts:
    A. Private one-on-one courses: Full refund is available;
    B. Group classes canceled collectively: Full refund is available;
    C. Individual cancellation in group classes: 90% refund is available;

  3. Cancellation after the course starts:
    A. Private one-on-one courses: Refund for the number of lessons not attended B. Group classes canceled collectively: Each group class member receives a refund for the number of lessons not attended

    C. Individual cancellation in group classes: Refund for the member leaving the group by (Number of lessons not attended - 1 / Half of the total number of people in the group class)

 

 

The following is the cancellation/withdrawal refund policy:
1. Cancellation one week before the course starts: Full refund is available. This policy applies to all courses.
2. Cancellation less than one week before the course starts:
A. Private one-on-one lessons: Full refund available;
B. If a group class is canceled collectively: a full refund will be given;
C. If an individual cancels during a group class: 80% of the fee will be refunded

3. Cancellation after the course starts (based on 10 lessons per course):
A. Private one-on-one lessons:
Course cancellation time Refund rate
80% after starting a class
70% after starting 2 lessons
60% after the first three lessons
50% after the first four lessons
40% after the first five lessons
30% after the first six lessons
20% after the first seven lessons
10% after the first eight lessons
After nine classes no refund


B. Group class cancellation: Refunds for each group class member are as follows:
Course cancellation time Refund rate
80% after starting a class
70% after starting 2 lessons
60% after the first three lessons
50% after the first four lessons
40% after the first five lessons
30% after the first six lessons
20% after the first seven lessons
10% after the first eight lessons
After nine classes no refund


C. Individual cancellations in group classes: Refunds for individual members who cancel the class are as follows:
Course cancellation time Refund rate
50% after starting a lesson
40% after starting 2 lessons
30% after the first three lessons
20% after the first four lessons
10% after the first five lessons
After six classes no refund